Zoho Mail

Follow these steps to ensure RizzForms notification emails always reach your inbox. RizzForms sends from forms.rizzness.com — allowlisting the full domain covers both [email protected] and the unique reply-to addresses used by the email proxy.

Add to trusted senders

Fastest path: Adding a domain to the trusted senders list skips spam checks entirely — quicker than creating a filter.

  1. Open Settings → Anti-Spam → Allowed List.
  2. Click Add Domain.
  3. Enter forms.rizzness.com and save.

Emails from the domain will bypass spam filtering and land directly in your inbox.

Create allow filter

  1. Open Settings → Mail → Filters (or Spam Control → Email Filters in some versions).
  2. Click Add Filter.
  3. Set the condition: From contains forms.rizzness.com.
  4. Set the action: Move to Inbox.
  5. Save the filter.

This filter applies to all addresses from forms.rizzness.com, including the unique per-submission reply-to addresses.

Reply to train Zoho

Replying to an email is a positive trust signal in Zoho Mail. Open any RizzForms notification and send a reply — even a single word. You only need to do this once.

Organization-wide allowlist

If your team uses Zoho Workplace, an admin can allowlist the domain for the entire organization so individual users do not need to configure anything:

  1. Log in to the Zoho Mail Admin Console.
  2. Navigate to Security & Compliance → Spam Control → Trusted List.
  3. Click Add and enter forms.rizzness.com.
  4. Save. The domain is now trusted for all users in your organization.

Recover from Spam

  1. Open the Spam folder.
  2. Find any emails from forms.rizzness.com.
  3. Select them and click Not Spam.
  4. Zoho moves the emails to your inbox.

For ongoing protection, also complete the Add to trusted senders step above.