Avoiding Spam Folders

Gmail Setup

The easiest way to ensure RizzForms emails never go to spam is to create a Gmail filter. We've prepared a direct link that will set up the search criteria for you.

Method 1: Create a Filter (Recommended)

1. Click this link: Create Gmail Filter for RizzForms
2. Click "Create filter" button (the search criteria is already filled in)
3. On the filter actions page, check these boxes:
   • ✅ "Never send it to Spam"
   • ✅ "Always mark it as important"
   • ✅ "Star it" (optional, for extra visibility)
   • ✅ "Apply the label: Priority" (optional, for organization)
4. Click "Create filter" to save your settings

Note: This filter will apply to all future emails from [email protected] but won't affect emails already in your Spam folder.

Method 2: Add to Contacts

1. Open any email from RizzForms
2. Hover over the sender's name and click the contacts icon (person with a plus sign)
3. Add [email protected] to your Google contacts

Method 3: Mark as Not Spam

1. Go to your Spam folder
2. Find any RizzForms emails
3. Click "Report not spam" button

Outlook Setup

For Outlook users, you can prevent RizzForms emails from going to spam using Safe Senders or inbox rules.

Method 1: Add to Safe Senders (Recommended)

1. Open Outlook Settings: Click the gear icon ⚙️ and select "View all Outlook settings"
2. Navigate to Mail settings: Go to "Mail" → "Junk email"
3. Add Safe Sender:
   • Scroll to "Safe senders and domains" section
   • Click "+ Add"
   • Enter [email protected]
   • Click "Save"

Method 2: Create an Inbox Rule

1. Open Outlook Settings: Click the gear icon ⚙️ and select "View all Outlook settings"
2. Navigate to Rules: Go to "Mail" → "Rules"
3. Create New Rule:
   • Click "Add new rule"
   • Name it "Always Move RizzForms to Inbox"
   • Under "Add a condition," select "From" and enter [email protected]
   • Under "Add an action," select "Move to" and choose "Inbox"
   • Click "Save"

Method 3: Mark as Not Junk

1. Go to your Junk Email folder
2. Select any RizzForms emails
3. Click "Not junk" button in the toolbar

Additional Tips

• Check spam folders regularly: Periodically review your spam or junk folders to ensure no legitimate emails have been misclassified.
• Keep contact lists updated: Adding trusted senders to your contact list helps prevent their emails from being marked as spam.
• Stay informed: Email providers frequently update their spam filtering algorithms. Staying informed about these changes can help you adjust your settings accordingly.
• Test your setup: After configuring your filters, submit a test form to verify that notifications arrive in your inbox.

If you continue to have issues with emails going to spam after following these steps, please contact our support team for assistance.