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Outlook, Microsoft 365 & Hotmail

Follow these steps to ensure RizzForms notification emails always reach your inbox. RizzForms sends from forms.rizzness.com — allowlisting the full domain covers both [email protected] and the unique reply-to addresses used by the email proxy.

Mobile caveat: The Outlook iOS and Android apps do not support managing Safe Senders lists. Use the web version at outlook.live.com or outlook.office.com to complete these steps.

Add to Safe Senders

Go directly to the Junk Email settings page for your account type:

Or navigate manually:

  1. Open Outlook and click the Settings gear icon.
  2. Select View all Outlook settings.
  3. Navigate to Mail → Junk email.
  4. Under Safe senders and domains, click + Add.
  5. Enter forms.rizzness.com and press Enter.
  6. Click Save.

Adding the full domain ensures all RizzForms addresses — including the unique per-submission reply-to addresses — are treated as safe.

Add sender to contacts

  1. Locate an email from RizzForms in your inbox.
  2. Hover over the sender name to open the contact card.
  3. Click Add to contacts.
  4. Save the contact. Outlook treats known contacts as trusted senders.

Create inbox rule

Go directly to rules settings: outlook.com rules  /  Microsoft 365 rules.

  1. Click Add new rule.
  2. Name it Always move RizzForms to Inbox.
  3. Set the condition: From contains forms.rizzness.com.
  4. Set the actions:
    • Move to: Inbox
    • Stop processing more rules (optional, prevents conflicts)
  5. Click Save.

Recover from Junk

Quickest path: Right-click any RizzForms email in your Junk Email folder and choose Never move to Junk. This moves the email to your inbox and adds the sender to Safe Senders in one step.

  1. Open the Junk Email folder.
  2. Find any emails from forms.rizzness.com.
  3. Right-click and select Mark as not junk.
  4. Outlook moves the emails to your inbox.

For ongoing protection, also complete the Add to Safe Senders step above.